Welcome to Dhad. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our services.
Dhad is a Kuwaiti platform that automates customer service and sales via WhatsApp and Instagram using AI. Website: getdhad.com. Contact: noreply@getdhad.com
When you use our services, we may collect:
We do not sell your data to any third party. We share data only with service providers necessary to operate the platform:
Meta · Anthropic · n8n · Chatwoot · Supabase
All of them are committed to strict privacy policies and use data solely to operate the service.
We retain conversation data as long as the client account is active. Upon service termination, data is deleted within 30 days. We use SSL encryption to protect data in transit and apply security measures to protect stored data.
You have the right to: access your personal data, request corrections, request deletion, and object to processing. Contact us at noreply@getdhad.com
Our website getdhad.com uses only essential cookies to ensure the site functions correctly. We do not use cookies for marketing purposes.
Our services operate via WhatsApp and Instagram, owned by Meta. By using our services, you also agree to Meta's usage policies. We comply with all Meta developer policies and use only official APIs.
We may update this policy from time to time. We will notify you of any material changes via email or WhatsApp. Continued use of our services after any update means you accept the revised policy.